MAC & iPhone Off But Showing Online

Bitsy

Why is my MAC and iPhone showing online when they are shut down/turned off?

Robin_from_Fing

Hi @Bitsy
Can you check if Fing app is able to recognize the device MAC address correctly? Are you using Ios14? Is the private mac address under Wifi settings disabled?

Bitsy

No. And, the latest odd thing is when I compare what devices are on Xfinity (my WiFi) Xfinity is showing my Roku devices are online but Fing is not showing my Rokus. Fing WAS showing the Rokus. My iPhone is also shows up as different names. I have many other strange things going on too. I want to find out if my iPhone or social media accounts have been cloned.

Robin_from_Fing

Any advice @Marc @kltaylor @Pixel @rooted
Thanks

Pixel

Just in case you haven’t already done this, have you rescanned your network? Sometimes, not all, you can get stuck looking at cached network connections rather than actual current status which would display devices in the incorrect state. This would also apply if you’re using Fingbox so make sure you have rescanned from both.
Also, if your Mac & Phone are switched of what device (& OS) are you viewing the network from?
Can you successfully Ping the devices when they are “Powered Down?” 

Bitsy

Thank you.  

Bitsy

Yes, but when I leave my wifi/house, it does not show that my phone is off the network.  But the MAC address shows up on my Xfinity Wifi scan.

Bitsy

I will try and Ping when they are shut down.  Thank you.