Sky Broadband scoring poorly on speed and user sentiment

Gidster
Gidster London, UKMember Posts: 224
100 Likes 100 Comments 25 Awesomes 25 Agrees
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As of 12th July 2019 the Fing ISP scoreboard placed Sky Broadband 11th place in the UK in terms of speed and a disappointing 14th place in terms of ratings provided by our app users - that's bottom of our list.

With an average download speed of just 26mbps and 8.7mbps upload speed, it has achieved a Fing speed rating of only 1.7 out of 5. On average, Fing app users have rated it 2.6 out of 5 stars, with only 18% of users giving it a 4 or 5 star rating while 35% give it just 1 star. This rating puts Sky in the bottom 35% in the UK. 

Between 4th April and July 11th July 2019, the Fing Outage Detector registered just 1 outage for Sky Broadband, and that was low severity.

Are you or have you been a Sky Broadband user? Good on up-time but poor on speed and service. Does this sound right to you? What is your opinion on Sky?
Head of Product at Fing
jc74

Comments

  • jc74
    jc74 Member Posts: 12
    10 Comments Name Dropper 5 Likes Founder
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    Yes, I've had some pretty poor experiences with Sky in recent years, despite being a "diamond" customer paying for their premium top Fibre Pro package.  New house is in a Virgin area so we'll be moving to their top 500Mb package instead.
    There are 10 types of people in the world; Those that understand Binary and those that don't.  
    VioletChepil