Sky Broadband scoring poorly on speed and user sentiment

Gidster London, UKMember Posts: 224
100 Likes 100 Comments 25 Awesomes 25 Agrees

As of 12th July 2019 the Fing ISP scoreboard placed Sky Broadband 11th place in the UK in terms of speed and a disappointing 14th place in terms of ratings provided by our app users - that's bottom of our list.

With an average download speed of just 26mbps and 8.7mbps upload speed, it has achieved a Fing speed rating of only 1.7 out of 5. On average, Fing app users have rated it 2.6 out of 5 stars, with only 18% of users giving it a 4 or 5 star rating while 35% give it just 1 star. This rating puts Sky in the bottom 35% in the UK. 

Between 4th April and July 11th July 2019, the Fing Outage Detector registered just 1 outage for Sky Broadband, and that was low severity.

Are you or have you been a Sky Broadband user? Good on up-time but poor on speed and service. Does this sound right to you? What is your opinion on Sky?
Head of Product at Fing


  • jc74
    jc74 Member Posts: 12
    10 Comments Name Dropper 5 Likes Founder
    Yes, I've had some pretty poor experiences with Sky in recent years, despite being a "diamond" customer paying for their premium top Fibre Pro package.  New house is in a Virgin area so we'll be moving to their top 500Mb package instead.
    There are 10 types of people in the world; Those that understand Binary and those that don't.