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Desktop version customizations lost

CarloCarlo Padova (Veneto/Italia)Member, Beta Tester Posts: 30
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edited September 2020 in Fing Desktop discussions
Desktop version unknown devices

Recently I find myself with all the unknown devices with the yellow dot and with all the personalized descriptions no longer present.
What could have happened?
Thank you

Answers

  • MarcMarc Moderator, Beta Tester Posts: 2,298
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    Hi @Carlo, I've moved this discussion to the Fing Desktop area to get you to the right audience.
    Thats Daphnee, she's a good dog...
    Robin
  • RobinRobin Administrator, Fing Team Posts: 4,068
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    admin
    Hi @Carlo
    Are you scanning the same access point in which you saved all the names? 
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • CarloCarlo Padova (Veneto/Italia)Member, Beta Tester Posts: 30
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    Yes
  • RobinRobin Administrator, Fing Team Posts: 4,068
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    admin
    Carlo said:
    Yes
    Can you share the screenshot of the device list? Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • CarloCarlo Padova (Veneto/Italia)Member, Beta Tester Posts: 30
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    Hello,
    here is the required screenshot.
    In the first two ip I had indicated in the name field Router 2 and Router 3 now there is the model of the device.
    Regards

  • RobinRobin Administrator, Fing Team Posts: 4,068
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    admin
    Hi @Carlo
    Can you please delete the Fing desktop network and then save the name again and then check if you are still losing the names? As I have checked I am unable to replicate the issue. We might need to reproduce the issue to check.

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
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