On At&t fiber can't connect WiFi on Luxul router bhnd ARRIS BWG210 after 30sec, RJ45’s no prob.

Hello i have a 6300 Square foot home. I'm trying to use AT&T’s residential gpon fiber with the ARRIS BWG210 on  1Gig/1000mbps service. 

I've hired a customer audio and video company to equips my house with an integrated advio video system with multiple wifi access points. The devices and networking equipement that they use from what I understand all talk together to a different manufacturers router than the BWG210 supplied by At&t.

The company I'm using has multiple clients home with all the exact same equipment that they are trying to configure in my home. 

After multiple phone calls and multiple hours and sometimes over a few days  this customer a/v company gets AT&T support to help them put their routers MAC address into the BWG210 and adjusts a couple of other settings. Everything usually works harmoniously. 

However not at my house yet. The BWG210 passes through well to the 2nd router, and we are able to connect to the 2nd routers Ethernet ports all the time,but after about 30 seconds we can no longer connect to the 2nd routers WiFi. Could something be blocking or interrupting the 2nd router's WiFi after 30 or so seconds?

Help, I used the local cable companys service before. It's just not a reliable and dast as At&t fiber; however, their network plays better with others. What I mean the At&t fiber is great, but the BWG210 that they make you lease dosn't cut it for gaming, not for large homes. Yes the gave the Airtie extenders, but really they aren't very good either.

I understand a little about internet security and that the BWG210 needs firmware updates to keep the security up.I understand that At&t dosn't support equipment behind their router, but come on customers do it all the time.

I also understand At&t is rolling out a faster more capable ont and and an ont router combo with faster transfer rate over ethernet and wifi, but that's only in select markets.

I don't want to cancel my service with At&t, but I'm going to have to if I can't get to the bottom of why this won't work. 

We were getting high bit errors one ATT tech said, so I think they changed out the BWG210 and to little white ONT box. The technician mentioned there was a problem also with my neighborhood splitter (whatever that means).

Any actual engineering upper IT technical savey persons help or recommended web links would reall helpful. What  settings do I need to check or look fo?

Thank you.



  • rooted
    rooted Gulf Coast, USModerator Posts: 872
    250 Likes 500 Comments 50 Answers 25 Agrees

    If you search Luxul on Google you will see this is a common issue and the best thing you can do is replace those units with some other mesh set-up.

    Personally I have a Luxul XWR-3150 which is their top tier router with mesh capabilities and I couldn't get it to work adequately on my home network. It now is sitting in a closet.

    I can link you too a MikroTik thread where they are using MikroTik devices instead of AT&T by extracting the certs

    Bypassing AT&T Residential Gateways with MikroTik

  • Lee_Bo
    Lee_Bo Member Posts: 271
    100 Comments 100 Likes 5 Answers 25 Agrees
    Yep, I did a web search for "At&t fiber can't connect WiFi on Luxul router" and came up with several pages of results.
  • pwmeek
    pwmeek Member, Beta Tester Posts: 139
    100 Comments 100 Likes Second Anniversary 5 Answers
    One thing to consider. I also have Luxul equipment, and was having a lot of trouble getting it working in our new house. A friend (who is in the smart house business) said I should switch my cable modem (on Comcast/Xfinity service) to Bridge Mode. This shuts off the modem's built-in WiFi, all but one of its ethernet ports, and its DHCP. Now my primary router (and DHCP server) is the Luxul XWC-1000. Once I did that, everything started working properly.
    Bon Vivant and Raconteur