Two accounts, one with FingBox the other with the premium account

JSimo
JSimo Member Posts: 2
Photogenic
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in Fing Account Change Request #1
How can I move the FingBox to the account with the premium paid version or even the other way around? I only need one account but want the FingBox with the paid subscription.

Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 2,897
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    #2
    @Robin or @Ciaran, could this be done on the backend or is this something that @JSimo has to do?  I was thinking @JSimo could remove the Fingbox from one account and register it to the other but you folks might have a more elegant way to to do this.
    Thats Daphnee, she's a good dog...
  • Ciaran
    Ciaran Administrator Posts: 1,180
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    admin
    #3
    Thanks @Marc. @JSimo, the easiest way is to move the Fingbox to the account with the Fing Desktop Premium. To do this, please send a direct message to @Ciaran & @Robin with the following information:
    1) E-mail address currently associated with the Fingbox
    2) MAC address of Fingbox
    3) E-mail of new Fing account (i.e. the one with the Fing Desktop Premium subscription)
    Thanks
    Ciaran
    Ciaran (Admin at Fing)

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