My OnePlus 6T suddenly changed to Device Not Recognized

Colin415
Colin415 Member Posts: 2
First Anniversary Photogenic First Comment
edited August 20, 2020 in Fing App #1

My OnePlus 6T phone showed up correctly in my device list last week, but suddenly it's status has changed to "Device Not Recognized." IP is correct, Android version is correct, but all model and manufacturer info is blank.

Answers

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,052
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    admin
    Hi @Colin415
    Can you please share the screenshot of the Fing app where it says device not recognized so I can guide you better? Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Colin415
    Colin415 Member Posts: 2
    First Anniversary Photogenic First Comment

    I eventually found the solution. Under Device Detail, the model was listed simply as mobile. After touching Reset, a list of generic mobile types was displayed. At the top of the screen I performed a search on "OnePlus" and the list repopulated with all OnePlus models.

    Robin_from_Fing