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Ask any devices or smart home question in the Devices/Security or Network Troubleshooting Categories.
Happy posting!
Answers
Can you please share the screenshot of the Fing app where it says device not recognized so I can guide you better? Thanks
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I eventually found the solution. Under Device Detail, the model was listed simply as mobile. After touching Reset, a list of generic mobile types was displayed. At the top of the screen I performed a search on "OnePlus" and the list repopulated with all OnePlus models.