Remove fingbox from account

thomas_n

Hi,

Can you please remove my fingbox from my account? I don's see the options to remove it as suggested in other threads and I intend to sell it.

Thank you,
Thomas

kltaylor

Hi @thomas_n welcome to the community and thanks for asking your question.
Will send this request to @Robin for processing.

Robin_from_Fing

Hi @thomas_n
Can you please DM me the screenshot of the Fingbox displaying MAC address so I can guide you? If you have Fingbox connected to your Fing app then you can follow these steps to disconnect it yourself.

To move your Fingbox to a new network or disconnect, follow these simple steps:

• Click on the ‘Home‘ tab
• Choose ‘All Networks’ (under the ‘Scan for devices’ button) screen which contains a list of all your networks.
• Choose the Network with the Fingbox and hold down your finger an option to ‘Deactivate’ or ‘Remove from Home’ will appear.
• Click ‘Deactivate’. This will remove the network you have already configured, freeing up Fingbox to be assigned to a new network.