Private message

KPWK
KPWK Member, Beta Tester Posts: 1
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I need to migrate my account to a new email. The instructions say to privately direct message the admin... but I cannot seem to find how to do this. Can someone help? Thanks.
Kevin

Answers

  • kltaylor
    kltaylor Member, Beta Tester Posts: 1,231
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    ✭✭✭✭✭✭
    Hi @KPWK, let's ask @Robin to help with this one.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
    Robin_from_Fing
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,158
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    admin
    Hi @KPWK
    Can you let me know of the new email address which you want to use for your Fingbox? You can DM me the new email address. Also, I would request you to create a Fing account with the new email so that Fingbox can be linked to that email. Once the account is created then I will be able to change the Fingbox from old email to new email. 

    Once the email is changed, you just have to perform a power cycle off fingbox and you will be able to see Fingbox in the Fing Account with a new email. I will be awaiting your confirmation once you have created a new account. 

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    kltaylor
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,158
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    admin
    Hi @KPWK
    I have deleted your last comment as it contained your private details. Also, I have changed the email address for your Fingbox. You just have to perform a power cycle off fingbox and you will be able to see Fingbox in the Fing Account with your new email. I hope it helps.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!