My printer is connected to the network (as Fing correctly shows) but my PC says it's "offline".

Jadw137

Is this something Fing can help with in any way? (On this occasion, I deleted it and reconnected by IP address rather than name.) 

Marc

Hi @Jadw137, when you couldn’t connect, could you ping the printer by name?  That would be the first thing i would look at.  Then check your DHCP table to see if the IP address and the device name match or if the device name is even present.

Jadw137

Its a Xerox Versalink C400. Fing shows it as Versalink C400 as does Windows settings. Running ping followed by that name results in a closed window. Can you please tell me how to do it?

Marc

The easiest way might be to delete the printer from your network. If it’s wireless for instance, remove the network from its settings, then re-add it.

Jadw137

Thanks Marc. The problem is solved for the time being. As mentioned in my original post, I deleted the printer and reconnected it by reference to its IP address. The question  was really aimed at whether Fing could be helpful. 

Marc

There would be nothing Fing could do to fix this situation.