Can you delete my account from my fing box, i have sold the fingbox to somebody else

Can you delete my account from my fing box, i have sold the fingbox to somebody else
i did not delete the account from my fingbox

Answers

  • leuven1965
    leuven1965 Member Posts: 3
    Name Dropper First Comment Photogenic

    Please delete fingbox on my account

    I have sold the fingbox and did not delete my account from fingbox

    Macadress is F0:23:B9:EB:3C:BD

    Please let me know when you have deleted it

  • Marc
    Marc Moderator, Beta Tester Posts: 2,652
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    Hi @leuven1965 , I've moved this to the account section so the Fing folks will pick it up.
    Thats Daphnee, she's a good dog...
  • [Deleted User]
    [Deleted User] Posts: 0
    100 Comments 25 Likes First Anniversary Member of the Month
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    Hi @leuven1965 please check this thread which should allow you to deactivate the Fingbox from your account.
    https://community.fing.com/discussion/533/remove-fingbox-from-account
  • Ciaran
    Ciaran Administrator Posts: 1,180
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    admin
    Thanks @Pixelpopper. @leuven1965, to confirm the Fingbox has now been disassociated (deleted) from your email address. I have not delete your Fing account (in case you would like to retain). Please confirm if you would like to also have the Fing account deleted. Thanks
    Ciaran (Admin at Fing)

  • leuven1965
    leuven1965 Member Posts: 3
    Name Dropper First Comment Photogenic
    @Ciaran, my Fing account(e-mail adres) is deleted from Fing Box with MAC address F0:23:B9:EB:3C:BD
    But: the green box turn green light, then blue light flashing, then the massage is Fing Box not found.
    What is probably the solution to this!

  • Ciaran
    Ciaran Administrator Posts: 1,180
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    admin
    Hi, your Fingbox is no longer associated to your account. If you unplug it, then plug it back in again, you should be able to test finding it again. Thanks
    Ciaran (Admin at Fing)