I bought a used Fingbox and it flashes blue so I cant connect to my network. No green light.?

rhcage2
rhcage2 21702Member Posts: 3
First Comment Photogenic
I bought a used Fingbox and it flashes blue so I cant connect to my network. I have no green light.
Model FIN-B-002. MAC? - F023B9ED8FD1. Please advise

Best Answer

  • rooted
    rooted Gulf Coast, USModerator Posts: 872
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    #2 Accepted Answer

    @Robin Could you verify this Fingbox has been detached from former account?

    Robin_from_FingLee_Bo

Answers

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,727
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    admin
    Hi @rhcage2
    As of now, the Fingbox is still connected to the former account. You may need to contact the former user to write to us or he can send the account deactivation confirmation to you clearing showing the email address of that user and then you can send this to us to verify the account. After that, I will be able to guide you further.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    Lee_Bo
  • rhcage2
    rhcage2 21702Member Posts: 3
    First Comment Photogenic
    I bought it from a dealer on ebay so I dont know if the previous owner info is available. I will inquire and see
    if it is possible to find it.
    Rhc2
  • Philipp
    Philipp Member, Beta Tester Posts: 2
    First Comment First Anniversary Photogenic
    any update on this? I just got a v2 from ebay and Im not sure if the seller has any clue ...
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,727
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    admin
    Hi @Philipp
    I have sent you a private message to address your query as I need some of the personal details. Please reply to my message directly. Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    Philipp
  • Philipp
    Philipp Member, Beta Tester Posts: 2
    First Comment First Anniversary Photogenic
    hi Robin,
    the seller could successfully unlink th ebox from hsi account, and I was able to link it to mine. thank you!
    Robin_from_Fing