Cannot factory reset

Hi I want to sell my Fingbox as I no longer need it. I am unable to factory reset following any of the guidance I found online, chiefly this:

My Fingbox is lit green after several resets and the Fing app is consistently "discovering" the Fingbox back online a few minutes after a reset. The app or website's UI do not show me any way I can disassociate or factory reset my device.

Please help me!

Many thanks,


  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,292
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    Hi @Henry1
    I have sent you a private message to address your query. I hope it helps.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • NickR
    NickR Member Posts: 3
    Photogenic First Comment

    this Process should be as easy as it is on countless other devices I have. My tech savvy friend came over and we just can’t make hide nor tails of how to get it to accurately factory reset because the information I’m getting is in such disorganized droves that it is absolutely worthless and so I just I’ve never ever used my device other than the initial, incorrect set up. I cannot believe it. What a waste of money