Cannot factory reset

Henry1
Henry1 Member Posts: 1 ✭
in Fing Account Change Request #1
Hi I want to sell my Fingbox as I no longer need it. I am unable to factory reset following any of the guidance I found online, chiefly this: https://community.fing.com/discussion/1069/complete-fingbox-reset

My Fingbox is lit green after several resets and the Fing app is consistently "discovering" the Fingbox back online a few minutes after a reset. The app or website's UI do not show me any way I can disassociate or factory reset my device.

Please help me!

Many thanks,
Henry

Answers

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,131
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    admin
    #2
    Hi @Henry1
    I have sent you a private message to address your query. I hope it helps.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • NickR
    NickR Member Posts: 3
    Photogenic First Comment
    ✭
    #3

    this Process should be as easy as it is on countless other devices I have. My tech savvy friend came over and we just can’t make hide nor tails of how to get it to accurately factory reset because the information I’m getting is in such disorganized droves that it is absolutely worthless and so I just I’ve never ever used my device other than the initial, incorrect set up. I cannot believe it. What a waste of money

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