How to factory reset the fingbox and close the account associated with it?

Fred2

Hi,

  I am looking for a way to factory reset my fingbox and disassociating it from the fing account as well as a way to close that account.

Robin_Ex_Fing

Hi @Fred2
Can you DM me your Fingbox MAC address along with the picture of the Fingbox displaying the MAC address so to verify the account and then I will guide you further. Thanks

JIim_B2000

Hi, 

I have a similar issue.  Im selling the fing unit and need to reset it and remove the account associated with it.

Marc

@JIim_B2000, original instructions from this link.  I've modified it to reflect the new mobile app but the concept is the same.

To move your Fingbox to a new network or disconnect, follow these simple steps:

• Click on the bottom left ‘Overview‘ icon

• Choose ‘All Networks’ (top right "..." icon) screen which contains a list of all your scanned networks.

• Choose the Network with the Fingbox and swipe left with your finger.  Tap the garbage can icon, then choose deactivate.

• When you press ‘Deactivate’. This will remove the network you have already configured, freeing up Fingbox to be assigned to a new network or allow someone else to configure it.