Kickstarter Backer and subscription

SimoneSpinozzi

Hi! I was a fingbox kickstarter backer.

Could anybody remind me what were supposed to be the rewards for this position? For some reasons i remember that fingbox and the Fing App were both free and premium "for life" but i see now i have to upgrade.

Since i have been away for quite a while, i would like to know if this was a policy change that happened while i was not following here (sorry... but between work and hospital... i have been... "busy" would be an understatement).

I am not demanding anything, if anything i know full well that giving lifetime access to something that is based on a subscription model is (colloquially put): "a financial suicide".

But if that was on the plate i was double-checking why i am not part of it.

I might also be misremembering. Would not be the first time. But i wanted to be sure.

Ciaran

Hi @SimoneSpinozzi . All functionality will still work on Fingbox and there is no subscription for these features.Fingbox is a completely separate product from the New Fing Desktop 2.0.

We now currently have 3 product offerings: 

1. Fing Mobile App

2. Fing Desktop

3. Fingbox

To note: If you have a Fingbox, none of your Fingbox features or functionalities have been affected. 

I hope that helps to clarify. Thanks

Marc

Hi @SimoneSpinozzi , tagging @ciaran for clarification.  I also assumed that with a Fingbox purchase, the mobile app would remain advertisement free.  I have not seen a change there that but if your seeing it, we definitely need clarification.  (The desktop is a different story and that news just broke this week)

SimoneSpinozzi

yeah, thanks for any clarification

wormx

I agree, being in the same situation. Looking at the indiegogo page, you can still see the last offered perk, which includes, "lifetime subscription."

SimoneSpinozzi

🤣👍💖 oh, yeah it was indiegogo, not kickstarter.

Marc

@wormx, the lifetime subscription for Fingbox users and the mobile app is in effect.  Fing has said in these forums that they are not touching it.  If it’s not working for you, please start a thread with the issue your seeing.

wormx

Thanks Marc! It was a little confusing that the Fing Desktop isn't meant for Fingbox users, but I can see that everything still works as it should in the app.