Installation Error

haylebobhaylebob Member Posts: 3
First Comment Photogenic
Hello Fing,
i get this message when installing the Update Fing 2.0. I uninstall the current version reboot and re-install
Fing again with the same Error. But Fing runs fine...what that means? thank you
best regards
Michael

Answers

  • RobinRobin Administrator, Fing Team Posts: 3,785
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Hi @haylebob
    Thanks for your post. Can you try to reboot the windows device and then check? if restarting PC haven't help to resolve this behaviour, these commands may be useful to windows (to launch from Command Prompt as administrator): 

    Stop service command: sc stop Fing.Agent 

    Start service command: sc start Fing.Agent 

     

    Fing agent needs the Windows libraries which are installed with the WinPcap package during FingDesktop installation, it used to make packet capture and filtering useful our engine to protocol analyzers and network monitors. 
    Fing agent service cannot work properly without the correct installation of WinPcap.  
     
    Please open the command prompt and return the output: 

    • sc query npf 

     
    it's useful to understand if the WinPcap has been installed correctly and it is running properly. 

    If possible please uninstall the older version of WinPcap and install the latest version of Win10Pcap from here and check. 

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
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