trouble with adding new Fingbox

Zoki

Dear Fing Community

Please I need some help about my new Fingbox.

Today I received Fingbox via Amazon and immediately according instruction i put Fingbox in network.

Fingbox ethernet port is connected directly in router ... 

Using Fing application on Samsung Galaxy after Scan of Devices I can see new Fingbox inside the list of all IP addresses.

In my cases Fingbox has 192.168.5.239 IP address.

My Android has 192.168.5.236 IP address.

I have only one Wi-Fi SSID where Android is connected and both devices are in same subnet.

Up to now everything looks OK.

After Scan of Devices Fing application automatically detect new Fingbox and offer me to Activate Fingbox.

After I press Activate new windows appear with message: Looking for Fingbox. 

But after 20-30 second I get message: Fingbox not found 

Few pics attached.

I was trying all possibilities but without success, please any suggestion from your side how to activate Fingbox.

Thnx in advance

Zoki

Marc

@Zoki, I’ve moved this to the Fingbox section for visibility.  @robin or @Ciaran, can you help out @Zoki?

Zoki

Ok, thnx.
Just to add Fingbox LED is/was flashing green durig my try to activate
BR
Zoki

Ciaran

Hi Zoki, I am sorry to hear. I am sending you a private message in order to assist further (as we will need more information of of you such as email address & MAC address, which I do not want to request publicly for privacy reasons). Thanks