How do I answer a new device found?

Sparks
Sparks Member, Beta Tester Posts: 84
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My FING device is flashing blue left to right, which I thought says new device found.  How do I answer and stop the lights using desktop app. I can't do it on my iPad or iPhone as I am running the beta IOS 14 which the app crashes.

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  • Marc
    Marc Moderator, Beta Tester Posts: 2,652
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    edited June 24, 2020 #2 Accepted Answer
    Do you have an Android device, like an Amazon fire tablet?  Fing makes an app for android that can manage a fingbox.

    And how are you finding the beta, feature wise?
    Thats Daphnee, she's a good dog...
    Robin_from_Fing

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  • Marc
    Marc Moderator, Beta Tester Posts: 2,652
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    @Sparks, you can’t do this with the desktop app.  You can only acknowledge with the mobile app.  This is because the desktop app in not integrated with the Fingbox.   @Robin or @Ciaran, could the web app do this?  I couldn’t see how but maybe I’m missing something. 
    Thats Daphnee, she's a good dog...
  • Sparks
    Sparks Member, Beta Tester Posts: 84
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    Then I am up the creek as both my IOS app and iPad app are not working as I am using IOS Beta 14.  I thought that was the answer, but I had to install the Beata to both.
  • Sparks
    Sparks Member, Beta Tester Posts: 84
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    I have one I can use, but I hate it. But yes I will look for the app