activate fingbox

tmc1942tmc1942 Member Posts: 10
First Comment
hello, this is my first time here. I have a flashing green light and the guide say that means the fingbox is ready for activation but I cannt find how to activate the box. 

Best Answer

  • RobinRobin Administrator Posts: 2,312
    100 Answers 1000 Comments 250 Likes 25 Agrees
    admin
    Accepted Answer
    Hi @tmc1942

    Thank you for your post.

    In order to make the first connection of your Fingbox, it needs to be connected directly to the router. If you have multiple devices plugged into the router, then you can use a switch and free one of the ports for Fingbox by connecting those devices to a switch which connects back to the router.

    To assist with setting up your Fingbox set up, please follow the steps below.

    Finding your Fingbox

    1. Power up your Fingbox

    2. Wait for the GREEN top circle (NOT the green LED on the ethernet port)

    3. Connect your phone to the WiFi network your Fingbox is connected to

    4. Launch the Fing app and run a scan

    5. Wait for the Fingbox activation popup

    Also, under App Settings, please make the following 2 changes:

    1. Disable Reverse DNS Lookup

    2. Change the Maximum network size to match your network size.

    To do this:


    • Open the Fing app and Sign in.

    • Tap on the Avatar icon from the bottom tab

    • Scroll down and Click on 'App Settings'

    • Scroll down and go to the "Maximum Network Size" setting and select the size based on the number of devices connected to network in your house.


    If you are unable to see the Fingbox, then please remove all old network from the Fing App and then run the scan again and then try to find the Fingbox again.


    To delete the network from the Fing App, please follow these steps:

    • Sign in to Fing App and from the Home tab, click on "All Networks"

    • This will take you through to the All Networks screen which contains a list of all your networks.

    • Swipe left on the Network or long tap on the network and then click on the Delete that appears. This will remove the network you have already configured.

    • Go to 'Accounts & Settings' display (by clicking on the icon/avatar in the bottom tab)

    • Click on 'Account storage' 

    • Click 'Synchronize' 


    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
    tmc1942

Answers

  • tmc1942tmc1942 Member Posts: 10
    First Comment
    i restarted everything from scratch and it worked. thank you
    Ciaran
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