How do I force a Fingbox firmware update?

JonbrunsJonbruns Member Posts: 2
First Comment
edited August 2019 in Fingbox
is there a way to force a firmware update if the Fing does not do it automatically? 
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Answers

  • PoohPooh Member, Beta Tester Posts: 674
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    People say nothing is impossible, but I do nothing every day.
  • VioletChepilVioletChepil London, UKMember Posts: 2,471
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    Thanks @Pooh converting to a question. If this solves things, please choose an answer! 
    I'm also recapping the information here for future search/reference.

    How to force a Fingbox firmware update:

    Fingbox updates are automatic but can take up to 24 hours to reach your box after it has been released by our development team.

    If it has been over 24 hours and you still do not have the latest Fingbox firmware you can instead try to force an auto-update by restarting your Fingbox:

    1. Disconnect the power
    2. Wait 10 seconds
    3. Plug it back in

    This power cycle will force the update.

    Community Manager at Fing

  • VioletChepilVioletChepil London, UKMember Posts: 2,471
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    @Jonbruns I've also modified title slightly to help other users find this info here! :) 

    Community Manager at Fing

    Pooh
  • JonbrunsJonbruns Member Posts: 2
    First Comment
    The reason I asked this question is because this actually happened. The help center notified me that my Fing box did not update after several auto attempts. I was asked to do the power restart. The firmware did not update Fter three attempts. The Fing box was eventually replaced. No problems since. 
  • PoohPooh Member, Beta Tester Posts: 674
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    Thanks for updating us. Good to hear that Fing central were able to replace your Fingbox.

    People say nothing is impossible, but I do nothing every day.
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