Network gateway security change

D50ranchD50ranch Member, Beta Tester Posts: 9
5 Likes First Comment Photogenic

Hi I keep getting an alert sometimes 2-3 times a day that say Network gateway security change it says my IP address has changed and says that a possible 3 rd party could be monitoring or hacking in!

It ask me to trust this new IP address? What do I do? Is someone hacking me? Has anyone else had this problem?

Best Answers

  • VioletChepilVioletChepil London, UKMember Posts: 2,471
    100 Answers 500 Likes 1000 Comments 100 Agrees
    ✭✭✭✭✭✭
    Accepted Answer
    Thanks @Pooh
    Just moving this one over to the Fingbox category. 
    Do you have a mesh network involving more than 2 nodes?
    If you do, you can try and trust those access points/gateways in the Fing App. 
    Do these alerts have a different MAC address for the gateways? 
    If the MAC address is different each time, then Fingbox is doing its job and it means the device is changing MAC address. Then we just need to sort out why the device is changing MAC addresses...but the box is set-up to detect new access points with new MAC addresses for security purposes... So you'd need to trust those new gateways too if they are yours. 
    Let us know what follow-up details you can provide! 

    Community Manager at Fing

  • RobinRobin Administrator, Fing Team Posts: 3,706
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Accepted Answer
    Hi @D50ranch (I'm on Support Team here)

    Some good information first: A gateway is a device that routes traffic between two separate networks. The best example of a gateway within your home network is your router. This acts as a gateway between your own personal network and your broadband provider’s network.  
    So when you receive an alert from your Fingbox that a new gateway has appeared on your network it means that a device has become a gateway. This could be something usual (e.g. some triband routers have an interchangeable pool of addresses that change a lot), or could be coming from a device which redirects everything to itself (e.g. a hardware firewall), or could be a device that has been attached to your network that you weren’t aware is redirecting all the data.  
    Fingbox will alert you when it notices a new gateway so you can investigate if it is coming from a trusted or malicious source.  
     
    When a new device joins a network, then it tends to distribute traffic through itself. If you do not know what the new gateway is, check to see if a new device has recently joined your network – this most likely will be the source of the new gateway. If it is a device you do not recognize then block it straight away.  

    If you have multiple access points and if some devices are connected with both then you might find this gateway change alert. Even if the new device get connected to a different access point and Fingbox is connected to another access point, then Fingbox will detect it as some other access point is redirecting the traffic and thus giving you with an alert. I would like you to follow these steps: 

     1) Turn off the router/extenders and Fingbox 

    2) Wait for a minute or two. 

    3) Make the connection of Fingbox with the router directly if not done already. If you are using an extender/switch, then make the connection with it. 

    4) Only Turn on the router and then wait for another minute or Two. 

    5) Turn on the other network device like Switch/Extenders and then wait for a minute or two. 

    6) Turn on the Fingbox and then re-install the Fing App after clearing up the cache as well. 

    7) Sign in with the Fing App 



    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!

Answers

  • PoohPooh Member, Beta Tester Posts: 674
    500 Likes 500 Comments 25 Answers 100 Agrees
    ✭✭✭✭✭
    Please supply more information so we can help you.

    • ISP & Country
    • Make and model of your router
    • Info on any other devices other than phones, tablets and PCs on your network.
    People say nothing is impossible, but I do nothing every day.
  • D50ranchD50ranch Member, Beta Tester Posts: 9
    5 Likes First Comment Photogenic
    Hi Wha do you mean by 2 nodes? the router system that I have has 3 routers to help with signal strength in my house will they detect new Ip addresses when they change?
    Yes the IP dress is different each time it changes I have all Mac devices phone iPod iPad laptop. and it will sometimes ask me to trust them and acknowledge them.  their morning it changed 5 times within 30 min. could someone be trying to hack me??
  • PoohPooh Member, Beta Tester Posts: 674
    500 Likes 500 Comments 25 Answers 100 Agrees
    ✭✭✭✭✭
    D50ranch said:
    Hi Wha do you mean by 2 nodes? the router system that I have has 3 routers to help with signal strength in my house will they detect new Ip addresses when they change?
    Yes the IP dress is different each time it changes I have all Mac devices phone iPod iPad laptop. and it will sometimes ask me to trust them and acknowledge them.  their morning it changed 5 times within 30 min. could someone be trying to hack me??
    If you could supply the information I requested above then we might be able to help more...
    People say nothing is impossible, but I do nothing every day.
  • D50ranchD50ranch Member, Beta Tester Posts: 9
    5 Likes First Comment Photogenic
    ok thank you I will try this.
    VioletChepil
  • D50ranchD50ranch Member, Beta Tester Posts: 9
    5 Likes First Comment Photogenic
    yes I have not had any devices join that I do not recognize! the Country of Aruba that I live in have no hacking laws so anyone can get devices to hack into your system that is the main reason I bought the Fing Box it helps me to see who is trying too get in. I also have a security camera system that king says is an open port for the public to access my system. I have it on a separate password and monitor it.
    VioletChepil
Sign In or Register to comment.