Why can't I check the internet or measure the speed when I finish checking for a while? Can you help

Best Answer


  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,158
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    Hi @SkintClover4454

    Can you try to reboot the windows device and then check? if restarting PC haven't help to resolve this behaviour, these commands may be useful to windows (to launch from Command Prompt as administrator): 

    Stop service command: sc stop Fing.Agent 

    Start service command: sc start Fing.Agent  

    Fing agent needs the Windows libraries which are installed with the WinPcap package during FingDesktop installation, it used to make packet capture and filtering useful our engine to protocol analyzers and network monitors. 
    Fing agent service cannot work properly without the correct installation of WinPcap.  
    Please open the command prompt and return the output: 

    • sc query npf 

    it's useful to understand if the WinPcap has been installed correctly and it is running properly. 

    If possible please uninstall the older version of WinPcap and install the latest version of Win10Pcap from here and check. 

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • SkintClover4454
    SkintClover4454 Member Posts: 3
    First Comment
    So ncap okay ???