Why can't I check the internet or measure the speed when I finish checking for a while? Can you help

SkintClover4454

Robin_from_Fing

SkintClover4454 said:

So ncap okay ???

Yes you can try it. Thanks

Robin_from_Fing

Hi @SkintClover4454

Can you try to reboot the windows device and then check? if restarting PC haven't help to resolve this behaviour, these commands may be useful to windows (to launch from Command Prompt as administrator): 
 

Stop service command: sc stop Fing.Agent 

Start service command: sc start Fing.Agent  

Fing agent needs the Windows libraries which are installed with the WinPcap package during FingDesktop installation, it used to make packet capture and filtering useful our engine to protocol analyzers and network monitors. 
Fing agent service cannot work properly without the correct installation of WinPcap.  
 
Please open the command prompt and return the output: 

• sc query npf 

 
it's useful to understand if the WinPcap has been installed correctly and it is running properly. 

If possible please uninstall the older version of WinPcap and install the latest version of Win10Pcap from here and check. 

SkintClover4454

So ncap okay ???