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Fast.com vs Fing Speed Reported

ImaxinarDMImaxinarDM Member Posts: 2
First Comment
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edited June 2020 in Fing Desktop
There is a Major difference between what Fast reports (54Mbps) vs Fing (8.2Mbps) in the same time frame.   Very consistently much lower.   These numbers used to jive.. no longer.  What's up. 
I am now also getting all the time "you have connectivity problems" immediately followed by "All Good".. which used to not happen before the updates.

Best Answers

  • ImaxinarDMImaxinarDM Member Posts: 2
    First Comment
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    edited June 2020 Accepted Answer
    That was not the point.. there IS a difference and FAST has not been wrong / different than Fing before.  I trust FAST, so Something has changed.  
    IF Fing is inaccurate as you suggest, then they need to fix that.  How do I report the problem Directly to them.
  • RobinRobin Administrator, Fing Team Posts: 3,785
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Accepted Answer
    Hi @ImaxinarDM

    We have been in contact with our Speedtest partners, M-Labs. They confirmed that they have recently rolled out an upgraded of their infrastructure & migration of machines to a new platform. This is being done to improve the overall Speedtest performance going forward. By doing this, initially they have cut of the multi-stream download Speedtest that we rely on for our Speedtests. However, they have greatly improved the single stream download Speedtest (previously the single stream download could measure up to 250 Mbps, where now it can measure up to 500+ Mbps). With speeds above this, the measured speed reported will be lower than before, due to the single stream limits.

    To note for Fingbox users: this will also affect Fingbox Speedtests. We have released a new firmware version for the Fingbox which will allow single stream download to work again, firmware version 1.14.13 and onwards. If you have not yet received the new release, please power-cycle the Fingbox, this will automatically update the firmware on the Fingbox.

    M-Labs are working on re-introducing the mutli speed download speedtest, to include it again in the future. Currently, we have no time-frame on when this will be re-introduced. Unfortunately at this stage, there is no further steps we can take to expedite this process.

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!

Answers

  • Lee_BoLee_Bo Member Posts: 273
    100 Comments 100 Likes 5 Answers 25 Agrees
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    Fing has never reported accurate test speeds in the years I've used it.
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