Keep getting application error every hour. Windows 10 2004

jbm007

Any ideas?

Log Name:      Application

Source:        Application Error

Date:          6/12/2020 6:09:39 AM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      DESKTOP-IFP6Q5V

Description:

Faulting application name: fingagent.exe, version: 1.4.1.0, time stamp:

0x5ebe958d

Faulting module name: MSVCR90.dll, version: 9.0.30729.9625, time stamp:

0x5db2747f

Exception code: 0x40000015

Fault offset: 0x0005beae

Faulting process id: 0x1b24

Faulting application start time: 0x01d64097c8ed8fc5 Faulting application path: C:\Program Files\Fing\resources\extraResources\fingagent.exe

Faulting module path:

C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_508ef7e4bcbbe589\MSVCR90.dll

Report Id: 1bfc53b9-f905-458c-8e4a-c218ceb5953f

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fschemas.microsoft.com%2Fwin%2F2004%2F08%2Fevents%2Fevent&amp;data=02%7C01%7C%7C1296a0ea576045d1486408d80f035e6b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637275854421213078&amp;sdata=JQ6cnWFEvAmJGi%2FA6mOQRZAWDtEgsqWVfbtoD1kSqYI%3D&amp;reserved=0">

   <System>

     <Provider Name="Application Error" />

     <EventID Qualifiers="0">1000</EventID>

     <Version>0</Version>

     <Level>2</Level>

     <Task>100</Task>

     <Opcode>0</Opcode>

     <Keywords>0x80000000000000</Keywords>

     <TimeCreated SystemTime="2020-06-12T10:09:39.5216907Z" />

     <EventRecordID>5475</EventRecordID>

     <Correlation />

     <Execution ProcessID="0" ThreadID="0" />

     <Channel>Application</Channel>

     <Computer>DESKTOP-IFP6Q5V</Computer>

     <Security />

   </System>

   <EventData>

     <Data>fingagent.exe</Data>

     <Data>1.4.1.0</Data>

     <Data>5ebe958d</Data>

     <Data>MSVCR90.dll</Data>

     <Data>9.0.30729.9625</Data>

     <Data>5db2747f</Data>

     <Data>40000015</Data>

     <Data>0005beae</Data>

     <Data>1b24</Data>

     <Data>01d64097c8ed8fc5</Data>

     <Data>C:\Program

Files\Fing\resources\extraResources\fingagent.exe</Data>

<Data>C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_508ef7e4bcbbe589\MSVCR90.dll</Data>

     <Data>1bfc53b9-f905-458c-8e4a-c218ceb5953f</Data>

     <Data>

     </Data>

     <Data>

     </Data>

   </EventData>

</Event>

Lee_Bo

Was this happening before the 2004 update?

jbm007

No

Robin

Hi @jbm007

Can you try to reboot the windows device and then check? if restarting PC haven't help to resolve this behaviour, these commands may be useful to windows (to launch from Command Prompt as administrator): 
 
 

Stop service command: sc stop Fing.Agent 

Start service command: sc start Fing.Agent  

Fing agent needs the Windows libraries which are installed with the WinPcap package during FingDesktop installation, it used to make packet capture and filtering useful our engine to protocol analyzers and network monitors. 
Fing agent service cannot work properly without the correct installation of WinPcap.  
 
Please open the command prompt and return the output: 

• sc query npf 

 
it's useful to understand if the WinPcap has been installed correctly and it is running properly. 

If possible please uninstall the older version of WinPcap and install the latest version of Win10Pcap from here and check. 

jbm007

Win Cap is no longer supported. Should I move to Npcap now or install the old version of Wincap?

Robin

jbm007 said:

Win Cap is no longer supported. Should I move to Npcap now or install the old version of Wincap?

You can install the latest version of Win10Pcap from here and check. Thanks