undefined needs privileged access to install it networking components and links to the undefined app

rjb Member, Beta Tester Posts: 1
it then says "you will be asked for your password"
I have no idea what to do
I do not get asked for a password
Can somebody please help


  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,145
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    Hi @rjb

    In order to address your query, first I would like to confirm that you are:

    • Installing the Fing Desktop under the 'Applications' folder only. If not, Fing Desktop won't be able to connect to its services. If it is not, it will appear as 'Unidentified' or ‘Undefined.
    • In this case, the service might have been disabled and cannot launch until the service is re-enabled. This is likely the result of the service having been unloaded using 'launchctl' in conjunction with the -w switch. This will disable the service. This condition can remain, even if the software is uninstalled and reinstalled.

    To resolve:

    Re-enable the disabled service using the following commands:

    • sudo launchctl load -w /Library/LaunchDaemons/com.fing.service.plist
    Robin (Admin at Fing)
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