Telstra Router ( Broadband Provider ) - Australia

Narayan Member Posts: 1
Dear Support Team,
Am from Melbourne , Australia m Had a new purhcase of fing box , our broadband connection provider is "Telstra" , when we are plugging the fingbox device with tehnicolor router provided by Telstra , we are not being able to pause internet on a device or block the device for registering Wifi .

WE have searched the resources here , however we are not able to figure out solution for this error , also IPv6 is disabled in the router but fling says it is enabled & disabled in the router.... please advice to fix this error.

Narayan Rathi