Bug from Fing 1.4.1

Ballast
Ballast UkraineMember Posts: 6
First Comment Photogenic
edited June 4, 2020 in Fing Desktop discussions #1

kltaylor

Answers

  • kltaylor
    kltaylor Member, Beta Tester Posts: 1,231
    1000 Comments 500 Likes 50 Answers 100 Awesomes
    ✭✭✭✭✭✭
    edited June 4, 2020 #2
    Hello @BurningProcessor welcome to the community and thanks for asking your question.
    I appreciate the screenshot but can you please guide me a bit more on what I need to look at in order to recognize the bug that you're experiencing?
    Is it the issue that you're supposed to be connected to the 5Ghz Wireless band but Fing app shows you actually connected to the 2.4Ghz?
    Seeing the signal at one percent is a bit troubling but that's all that I can make out of this.  Please provide to me some more details so I can assist you better.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • Ballast
    Ballast UkraineMember Posts: 6
    First Comment Photogenic

    1. I am connected to a 5Ghz network but the program displays 2.4Ghz;

    2. wifi signal always shows 1%;

    3. channel number is not displayed;

    4.updating with buttons doesn't help;


    Wireless adapter: ASUS PCE-AC56 ULTIMATE AC1300

    WIFI RouteR: HUAWEI WS5200

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,885
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    edited June 5, 2020 #4
    Hi @BurningProcessor
    Thanks for your post. Can you share the health check report with me so I will investigate this and I will reply with an update. Thanks again
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    kltaylor
  • Ballast
    Ballast UkraineMember Posts: 6
    First Comment Photogenic
    how to do it?
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,885
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    You need to click on See Full report from the Home tab and then follow the screenshots. You can DM me the shareable link. Thanks





    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,885
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Thanks @BurningProcessor
    I will take this to our developers for investigation and I will update you shortly. Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!