Bug from Fing 1.4.1

BurningProcessorBurningProcessor Member Posts: 5
First Comment Photogenic
edited June 4 in Fing Desktop discussions

kltaylor

Answers

  • kltaylorkltaylor Moderator, Beta Tester Posts: 1,191
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    edited June 4
    Hello @BurningProcessor welcome to the community and thanks for asking your question.
    I appreciate the screenshot but can you please guide me a bit more on what I need to look at in order to recognize the bug that you're experiencing?
    Is it the issue that you're supposed to be connected to the 5Ghz Wireless band but Fing app shows you actually connected to the 2.4Ghz?
    Seeing the signal at one percent is a bit troubling but that's all that I can make out of this.  Please provide to me some more details so I can assist you better.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • BurningProcessorBurningProcessor Member Posts: 5
    First Comment Photogenic

    1. I am connected to a 5Ghz network but the program displays 2.4Ghz;

    2. wifi signal always shows 1%;

    3. channel number is not displayed;

    4.updating with buttons doesn't help;


    Wireless adapter: ASUS PCE-AC56 ULTIMATE AC1300

    WIFI RouteR: HUAWEI WS5200

  • RobinRobin Administrator Posts: 2,386
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    admin
    edited June 5
    Hi @BurningProcessor
    Thanks for your post. Can you share the health check report with me so I will investigate this and I will reply with an update. Thanks again
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
    kltaylor
  • BurningProcessorBurningProcessor Member Posts: 5
    First Comment Photogenic
    how to do it?
  • RobinRobin Administrator Posts: 2,386
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    admin
    You need to click on See Full report from the Home tab and then follow the screenshots. You can DM me the shareable link. Thanks





    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • RobinRobin Administrator Posts: 2,386
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    admin
    Thanks @BurningProcessor
    I will take this to our developers for investigation and I will update you shortly. Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
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