Problem with signing in

FootiecFootiec Member Posts: 2
First Comment Photogenic

I just created a Fing account by using my Facebook profile. Despite I could login and can post this question via Google Chrome mobile version, I couldn't login into my Andriod Fing app, it keeps saying 'problem with signing in' I did restart my phone and deleted all cache from the app but no luck. Please help, thank you

Answers

  • kltaylorkltaylor Moderator, Beta Tester Posts: 1,231
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    Hi @Footiec welcome to the community and thanks for asking your question.
    I'm sorry to hear that you're having log in issues, I wonder if you have another mobile device to install the app onto just for testing the possibility of it working on it (just as a testing step, definitely not a solution).
    I'll bring in @Robin on this who is an admin with the Fing Corporate Office who may be able to help facilitate a resolve for us.  Hang in there, we're going to help you take care of this.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • FootiecFootiec Member Posts: 2
    First Comment Photogenic

    Before I receive your message, I reinstalled my Fing app and it works. Thank you for getting back to me.

    Robin
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