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Ask any devices or smart home question in the Devices/Security or Network Troubleshooting Categories.
Happy posting!
New Network detected at every reboot





Hey guys, love the new(ish) desktop app as I've been using the android app for years!
On the desktop, at every reboot the app detects a new network and asks for a context again. I choose home everytime but it keeps asking everytime the desktop reboots. Is this by design or a bug; possibly issue with my own installation?
On the desktop, at every reboot the app detects a new network and asks for a context again. I choose home everytime but it keeps asking everytime the desktop reboots. Is this by design or a bug; possibly issue with my own installation?
1
Answers
Can you please perform the following steps:
What is 'Home' healthcheck saying? if you can share the report, it would be very helpful.
Share the output of commands: 'ipconfig' and 'route print' from command line
Share the agent log: To access the agent log files:
Click on the Fing Desktop version in the bottom-left hand side of the screen
This will display two folders to open. We will need specific files from each of these folders.
Firstly, click on 'Open App Log Folder'
When the folder opens, we will now need to compress and share the log.log file (titled 'log' - all lowercase). To compress and share: right click on the file; choose 'Send to' & then choose 'Compressed zip folder'.
Back in Fing Desktop, now click on the 2nd folder 'Open Service Log Folder'
Compress the fing-agent.log file also (without any number after 'agent' ), following the same process as previous.
Please attach both compressed files and DM me [Robin].
-Warden Anastasia Luccio, Captain
-Warden Anastasia Luccio, Captain
If you are using windows, then there might be a chance that WinPcap is not working correctly. In this case, you can solve it by following these steps:
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