VPN Triggers notifications




When I switch back to my normal internet connection (Frontier Cable) it does the same thing again.
Why is this happening, and how does it benefit me?
It is rather irritating, can I stop it?
Thanks,
John
Answers
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Also, whenever I open the app, it is always prompting me with:Your network is working, but something needs attention. Health check code: W402. You must provide a context for current network to activate advanced checks
Why is this happening. Nothing has changed.0 -
JGSING said:Also, whenever I open the app, it is always prompting me with:Your network is working, but something needs attention. Health check code: W402. You must provide a context for current network to activate advanced checks
Why is this happening. Nothing has changed.0 -
Hi @JGSING
VPN hides the real identity of the network which makes it impossible for Fing to know the real network. If you have assigned a static MAC address to VPN then maybe Fing App can identify it but as of now, I believe with VPN working, these alerts might come every time.Robin (Admin at Fing)
Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!0 -
Hi @JGSING
To isolate the issue and investigate this further to make it work, I would need few things:What is 'Home' healthcheck saying? if you can share the report, it would be very helpful.
Share the output of commands: 'ipconfig' and 'route print' from command line
Share the agent log: To access the agent log files:
Click on the Fing Desktop version in the bottom-left hand side of the screen
This will display two folders to open. We will need specific files from each of these folders.
Firstly, click on 'Open App Log Folder'
When the folder opens, we will now need to compress and share the log.log file (titled 'log' - all lowercase). To compress and share: right click on the file; choose 'Send to' & then choose 'Compressed zip folder'.
Back in Fing Desktop, now click on the 2nd folder 'Open Service Log Folder'
Compress the fing-agent.log file also (without any number after 'agent' ), following the same process as previous.
Please attach both compressed files and message it to me privately.
Robin (Admin at Fing)
Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!0 -
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