My Fingbox light is red what does that mean?

Crispy
Crispy Member Posts: 18
10 Comments First Anniversary 5 Likes Photogenic
My Fingbox light is red what does that mean?

kltaylor

Best Answer

  • Crispy
    Crispy Member Posts: 18
    10 Comments First Anniversary 5 Likes Photogenic
    Accepted Answer
    Well I was able to connect to the box and run speed tests while it was red. I’ve power cycled it and it’s back to blue now
    Robin

Answers

  • kltaylor
    kltaylor Member, Beta Tester Posts: 1,231
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    Hi @Crispy thanks for asking your question.
    Typically the red light would mean that it's powered on, but not receiving any input from the router at all.  I would try resetting the power (pull the power cable, count to ten and plug it back in) and see if it sync's with the network LAN again.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • hand123
    hand123 Member Posts: 2
    Name Dropper First Comment Photogenic First Anniversary
    kltaylor said:
    Hi @Crispy thanks for asking your question.
    Typically the red light would mean that it's powered on, but not receiving any input from the router at all.  I would try resetting the power (pull the power cable, count to ten and plug it back in) and see if it sync's with the network LAN again.
    Hello.  I've factory reset and power cycled my FingBox several times.  My Internet connection is fine. My FingBox is connected to my WIFI router which is connected to my cable modem.  Still, I have the FingBox red light and the iPhone FingApp shows "disconnected."  Many features still seem to work, but with these two issues, I'm not sure I'm getting full functionality from my FingBox. Your help is appreciated.  Thanks. 
  • Robin
    Robin Administrator, Fing Team Posts: 4,587
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    admin
    Hi @hand123
    I have responded to you on your other community post. Please check. Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
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