iOS App crashes over 8 devices

Glenn_Bob99 · April 30, 2020

On my iPhone, when I change the settings to "/28, up to 16 devices" the app crashes when I press "Scan for devices". If I set it to 8 devices it scans but of course lists only 8 of 34 devices.

Any suggestions appreciated!

Robin_Ex_Fing · April 30, 2020

Glenn_Bob99 said:

On my iPhone, when I change the settings to "/28, up to 16 devices" the app crashes when I press "Scan for devices". If I set it to 8 devices it scans but of course lists only 8 of 34 devices.
Any suggestions appreciated!

Thanks for your post. Can you try to increase the network size to up to 64 devices and then try to run the scan. If you have 34 devices and you set the settings to up to 16 devices, there might be chances it will crash.

Glenn_Bob99 · May 1, 2020

Thanks for your response. It crashes when it is setup for anything higher than 8 devices.

Robin_Ex_Fing · May 1, 2020

Glenn_Bob99 said:

Thanks for your response. It crashes when it is setup for anything higher than 8 devices.

Can you try to re-install the application after clearing data and cache and see if the issue persists?

Glenn_Bob99 · May 3, 2020

I think there might be an issue with my home network. I have tried it of 2 other networks at my daughters houses this weekend and it worked in both! I will be back home tomorrow and will try it again and if it does not work, I will uninstall and re-download!

Thanks so much! I will let you know.