Fing can not track the device when the device first connects to the router before the modem.

mrmetincetin

I have a fiber modem which is connected to Fing and a router which is connected to this modem. For example, a gadget, let's say it’s is a mobile phone, when it connects to a modem and then it connects to a router, Fing can see this gadget and track it down. But, if the gadget connects to the router before connecting to a modem, Fing can not track or notice this device. Is it normal? If not, how can it be fixed?

kltaylor

Hi @mrmetincetin welcome to the community and thanks for asking your question.

Everything should be connected through your router and not through the modem.  If your modem device is acting (as I suspect that it is) as a modem/router combination, check with your ISP to see if they can place that device in a 'Bridged' or 'Pass Thru' mode.

It sounds like you're trying to use two routing devices on the same network which could cause issues with connectivity without using robust firewall devices and advanced subnet routing.

Robin_Ex_Fing

Hi @mrmetincetin
To Further explain in addition to @kltaylor advise
Fing App can scan the network on which you are connected to and if you have Fingbox, then it can be activated on a single modem/router and monitors one network only. If there are other routers, then Fingbox cant scan the network as it will create a separate network gateway and Fingbox wont be able to see it.