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Happy posting!
ISP change and network "doubled"
Last year I changed ISP at the office location, where there is one of my two FingBoxes...
Since that date, I have a new network in my network list, which is almost the exact copy of the previous one I had in my account.
Not a big issue, honestly, as I always ignored the new network (which DOES show my FingBox, but it does NOT show it as a registered FingBox... ).
Since I have now some spare time, I would like to fix this.
I tried disconnecting the FingBox from the original old NETWORK, removing power and network cable, leaving it out for 5 minutes and then reconnecting it and using the discovery feature.
I was happy everything was almost ok, until a couple of minutes later, when another network appeared again in my account (a network showing my ISP brand name -and location-, without any registered FingBox in it, but with my FingBox in devices list...).
How can I definitely fix this ?
Since that date, I have a new network in my network list, which is almost the exact copy of the previous one I had in my account.
Not a big issue, honestly, as I always ignored the new network (which DOES show my FingBox, but it does NOT show it as a registered FingBox... ).
Since I have now some spare time, I would like to fix this.
I tried disconnecting the FingBox from the original old NETWORK, removing power and network cable, leaving it out for 5 minutes and then reconnecting it and using the discovery feature.
I was happy everything was almost ok, until a couple of minutes later, when another network appeared again in my account (a network showing my ISP brand name -and location-, without any registered FingBox in it, but with my FingBox in devices list...).
How can I definitely fix this ?
Tagged:
1
Answers
-Warden Anastasia Luccio, Captain
Yes, I have two separate FingBoxes, which I use on two separate networks (home and office) and they are both registered under my same account.
The home one is OK, so, no need to talk about it...
The Office one (called "Ufficio" in the attached image), is the one I'm reporting troubles with.
The network "Ufficio" this morning was named the same way the third one in the image: "Fastweb in Buccinasco (192.168.10.0/24)", which is the name and headquarters location of my ISP.
Actually, the same as I have right now...
This is what I did:
I selected the office network on my Androd device (not possible using the desktop PC...), long pushing its name, and selected "Deactivate" (or whatever in English, I have localized UI).
So the network disappeared from my list and the FingBox turned to white light.
Then I removed either power and network from the FingBox (don't know if it was useful, but... just in case...).
I also removed the previously "automagically" created network called "Fastweb in Buccinasco" (as above) which appeared when I changed ISP last year...
After 5 minutes I reconnected it and started over the discovery procedure.
It was correctly discovered and I was able to find almost all of my devices with the same name they already had...
Honestly, I thought it went all OK, as the "ISP Network" was not there anymore, I had my Office network back, with my FingBox correctly registered, so I just passed to something else.
After 20 minutes, I went back to my profile page and I saw again what's in the image...
I think that something went wrong... or that I just missed one step... or... I don't know...
Do you have any hint ?
-Warden Anastasia Luccio, Captain
Thank you @kltaylor ,
If I open the ISP network clicking on it, I can edit it correctly, but what I wonder about (forgot to stress this out) is that the two networks "Ufficio" and "Fastweb in ..." are actually the SAME network...
I can change the name (today, during my try, I renamed it to "Ufficio (Fastweb)" just to correctly identify it... and after the "coming back" of the doubled network, I found all the previous names...
The same behaviour of a cache "re-read"... :-(
Don't know how to proceed...
-Warden Anastasia Luccio, Captain
-Warden Anastasia Luccio, Captain
Dear @kltaylor ,
I'm sorry my screenshot might have created confusion...
The two "colliding" networks are just the first ("Ufficio") and the third one ("Fastweb in..."), which actually are (is!) my office...
Fourth and following are just junk networks I've connected in the past and I kept for reference (my holidays home, my mother's in law home, etc...).
First two are office and home and (FingBox equipped) and third is duplicate of first one, the one I'm trying to get rid of...
:-P
I have sent you a private message as I will require further information to isolate the issue. Please reply to my private message directly. Thanks
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