Amazon echo device offline online fluctuations

mashevloff
mashevloff Member, Beta Tester Posts: 15
10 Comments First Anniversary Photogenic

I have two amazon echo dots on my network. One of them keeps going offline for a while then returning without any intervention on my part. In reality it is always online. Just some event is triggering fingbox to generate this alert. Can you fix this please

Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 2,802
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    @mashevloff , how long does it show offline when it alerts?  Is Fing telling you they are long duration or are they short duration outages?  You could set the timeout variable for each device to a longer duration for the dots.  Look for "state change timeout" in the dot's device page and up the duration to a number that works.
    Thats Daphnee, she's a good dog...
    Robin_from_Fing
  • mashevloff
    mashevloff Member, Beta Tester Posts: 15
    10 Comments First Anniversary Photogenic
    The outages vary from 15 minutes to 1 hour . Just looked and most are around 1 hour but not exactly. I have just unplugged the device and replugged it in to reset it, hoping this cures it, if not I'll try your suggestion
    Marc
  • mashevloff
    mashevloff Member, Beta Tester Posts: 15
    10 Comments First Anniversary Photogenic

    Resetting device has cured the problem

    Marc
  • Marc
    Marc Moderator, Beta Tester Posts: 2,802
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    Glad to hear you have it sorted out...
    Thats Daphnee, she's a good dog...