Push notifications are in Spanish

baldaufg
baldaufg Member Posts: 3
Photogenic First Comment
I am getting push notifications about outages in my area from the Fing app, and they are all in Spanish.  When I go into the app, everything is in English, but the notifications are in Spanish, and there are no settings in the app I can find to change it.  
kltaylor

Best Answer

  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    #2 Answer ✓
    Hi @baldaufg

    We have recently introduced new settings for our Web App whereby you can select the language preference for notifications received. To do this, please go the web application of Fing i.e. https://app.fing.com/ .


    From there, please follow the steps below: 

    · Login to your Fing account with the registered e-mail address.

    · Click on the ‘Avatar’ and then choose ‘Settings’.

    · From the drop-down list of languages, select your desired language and click ‘Save Settings’.

    · Logout from your Mobile Application and then log back in again.


    Your desired language is now set.

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    oppie51

Answers

  • kltaylor
    kltaylor Member, Beta Tester Posts: 1,231
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    Hi @baldaufg welcome to the community and thanks for asking your question.
    Is your geolocation on in your device?  What happens if you uninstall and then reinstall the app, do you still receive notifications in a different language than defined?
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • baldaufg
    baldaufg Member Posts: 3
    Photogenic First Comment
    Geolocation is on and it always shows my current ISP which is based in southern Indiana.  It also highlights the recent outages in my specific area on the map.  I just uninstalled and re-installed the app, and will wait to see what happens with a new notification.  
    kltaylor
  • kltaylor
    kltaylor Member, Beta Tester Posts: 1,231
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    Great!
    Please let me know what you experience, it seems like an awfully weird thing to happen.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • baldaufg
    baldaufg Member Posts: 3
    Photogenic First Comment
    Perfect!  This worked.  
    kltaylorRobin_Ex_Fing
  • kltaylor
    kltaylor Member, Beta Tester Posts: 1,231
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    Fantastic!  Glad to hear it!
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain