How to solve high Fingbox data consumption

Arcole
Arcole Member Posts: 2
First Comment
edited September 11, 2019 in Fingbox #1
My Synology router informs me that I have a network traffic of 2GB per day (on average) between my Fingobx and internet so about 60 GB per month. It's enormous! I am in the US at Xfinity and my internet subscription is capped at 1TB/month, so 60GB is very impacting.
What are the reasons for  this level of data consumption by the Findbox? Is there a way to fix it?
This can also raise the question of the data mastery by the FingBox. Privacy policy?
Thanks for your help,
Vincent
VioletChepil

Comments

  • Pooh
    Pooh Member, Beta Tester Posts: 674
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    Speed tests perhaps? @VioletChepil, your thoughts?
    People say nothing is impossible, but I do nothing every day.
    VioletChepil
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    Hey @vincent thanks for your post. You can view more data/privacy information in this thread here:
    https://community.fing.com/discussion/comment/1127#Comment_1127
    This would likely be due to the automated speed tests. Would disabling those be an option for you?
    I guess they are nice to have but if you are on a capped data consumption plan it could be an option. 
    I'll check with our support team @Robin if there are any other recommendations. 

    Community Manager at Fing

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,052
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    admin
    edited August 27, 2019 #4
    Hi @Arcole (I'm on Support Team here)
    For uploading of data, automated Internet Speed tests are set as a default for all Fingbox users. This is the reason, Fingbox is able to send the Internet performance report every month. The scheduled test takes about 30 seconds. It figures out your internet speed by measuring how much data can move through your connection in that time, in download and in the upload. The test uses different amounts of data depending on how fast your connection is and where you do the test. For example, a typical test can use up to 20 MB- 20Gb of data. If you turn off the scheduled Internet performance, it will stop the traffic but you will not be able to obtain the Internet performance report every month.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Pooh
    Pooh Member, Beta Tester Posts: 674
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    @VioletChepil - guessing this could be Questionized?
    People say nothing is impossible, but I do nothing every day.
    VioletChepil
  • Arcole
    Arcole Member Posts: 2
    First Comment
    Thanks for your explanations! 
    I will turn off the scheduled internet performance option.
    Best.
    Vincent
    Robin_from_FingVioletChepil
  • muneer
    muneer Member, Beta Tester Posts: 5
    Photogenic First Comment
    My router is reporting massive data usage by Fingbox this past month of 86GB.
    Does anyone have any idea what is causing this?


  • Stratt3000
    Stratt3000 NB, CanadaMember Posts: 22
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    hmm... very strange.  Is this a new Fingbox or have you been using for ages and just suddenly had the spike in data moving?
    Rev. Stratton Phillips | FOSN, D. Div. (h.c.) | InfoTech @ Cloud5

  • muneer
    muneer Member, Beta Tester Posts: 5
    Photogenic First Comment
    I've been using the Fingbox since early (Indiegogo) days.  I don't see any data before August (my router may only keep a certain period of data) but here is the traffic data for the Fingbox for August and September (so far):


  • Pooh
    Pooh Member, Beta Tester Posts: 674
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    edited September 10, 2019 #10

    Turn off the Speedtests and then see what happens...



    @VioletChepil should we merge this thread to the one I referenced above?

    People say nothing is impossible, but I do nothing every day.
  • muneer
    muneer Member, Beta Tester Posts: 5
    Photogenic First Comment
    Thank you -- I'll try that
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    Yes, I'm going to merge these @Pooh

    Community Manager at Fing

  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    These threads are now merged - and I'm aadjusting the title to be a bit more detailed. 

    Community Manager at Fing