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Ask any devices or smart home question in the Devices/Security or Network Troubleshooting Categories.
Happy posting!
Version 1.3.0 Device Summary View on Mac blank screen





Just installed version 1.3.0 that was alerted on my Mac. Decided to try out the Summary View on device connectivity. Once clicked the screen results in just a blank screen with now way to get back to a list view. If I quite the app and reload it I can get the initial home screen but as soon as I click connectivity again it results in the same blank screen. Now stuck and cannot see devices.
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Answers
-Warden Anastasia Luccio, Captain
-Warden Anastasia Luccio, Captain
I am glad it is working now but Initially, please ensure that you are on the mosy up to date version of Fing Desktop 1.3.0 (as we have included some bug fixes & updates on this release).
In order to address your query, if the issue persists then first I would like to confirm that you are:
To resolve:
Re-enable the disabled service using the following commands:
I hope this helps, however, if you have any follow up questions, don't hesitate to ask.
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
Our engineers are able to catch the reason for Blank white screen. It is due to device discovery being failed . We are working a fix and it will be released with future version.
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
-Warden Anastasia Luccio, Captain
It should clear after a while, day or so is what I experienced. Then it will go back to a list view.
I need to run a new scan each time I want to view the devices, and I don't seem to be able to edit the details for a device.
I'm running Fing 1.3.2 on macos Mojave 10.14.6.
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
We are investigating this if this can be reproduced by us and if it is bug. I will update you once I find out the cause. Thanks again.
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
I will let you know if I need further information.
Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
Any update *bump* on the blank screen upon scan issue?
Very frustrated, Fing has been working great all along, then in 2 days two issues the other in the Android App, off to report that problem now
Any help appreciated