Another loose USB connection - under warranty? (<2 yrs)

mfh

(Originally posted under another similar report, but not sure it would be seen - sorry for duplicate)

Same issue as many others - USB charging port loose since I first set it up - but I don't move it, and it was working, so I left it alone. I had to disconnect it to access my modem recently, but now it won't power on again. I ordered it Feb. 24, 2019 so it has been installed just about a year (but warranty is 2 years anyway.) Like others pointed out, with coronavirus, there's no way to get it repaired in the foreseeable future. Please advise quickest way to resolve this issue.  Thanks

Robin

Hi @mfh
I have sent you a private message to address your query. Please reply to my message directly. Thanks

DocZZZ

I got the following from page 21 of the latest Fingbox User Guide - June 2018 - v.2...

"Any further questions please contact [email protected]"