Helping Hand 5: How to send a DM?

Robin_Ex_Fing Member Posts: 5,293
5000 Comments 250 Answers 500 Likes 100 Awesomes
edited February 6, 2020 in Community User Guides #1


For our 5th ‘Helping Hand’ we have compiled a short video of How to send a DM on Community.

This is particularly useful if you want to share information but do not want it displayed n a public forum (e.g. personal/private information).

You can DM a Member/Admin by simply clicking on the Members name, and then clicking on 'Message'. Alternatively, you can click on the 'Envelope' icon in the top right-hand corner of the Community display to start a new Direct Message.'

See attached a brief Video of How to send a Direct Message. We hope you find this ‘Helping Hand’ useful.

If you have any ideas for a ‘Helping Hand’ + would like to contribute, Please DM @robin/@ciaran.


Robin (Admin at Fing)
Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
Soulmates71[Deleted User]W_T_F


  • PaulP
    PaulP Member, Beta Tester Posts: 10
    Third Anniversary Name Dropper 5 Likes Founder
    @Dylan_From_Fing - I'm trying to send a DM to get my email changed but there's no 'new message' icon when I click on the message icon in the forum, and can't find a way to send a DM. Can you get in touch to help me change my email address please?
  • Michal_From_Fing
    Michal_From_Fing Member, Administrator, Moderator, Desktop Help, Fing Team Posts: 44
    10 Comments 5 Likes First Answer Name Dropper
    Hi @PaulP
    I've created a support ticket to resolve the issue you are having.