Broadband provider still showing as BT, when it’s PlusNet...

keithdwkeithdw Member Posts: 6
Photogenic First Comment

How do I change this? Or is the app detecting that the underlying infrastructure is BT? Or that BT iwn PlusNet?

Answers

  • RobinRobin Administrator Posts: 2,389
    100 Answers 1000 Comments 250 Likes 25 Agrees
    admin
    Hi @keithdw
    Thanks for your post. For ISP name detection, I would like to tell you that we use GEOIP2 City Database API by MaxMind. And they update their database every week. If the Fing App shows a different ISP name rather than what you use, It is because the same name is picked up GEOIP2 City Database. The ISP name is identified based on the public IP address by Fing App and then it is matched against the GEOIP2 City Database API. 
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
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