Broadband provider still showing as BT, when it’s PlusNet...

keithdw
keithdw Member Posts: 6
Photogenic First Comment

How do I change this? Or is the app detecting that the underlying infrastructure is BT? Or that BT iwn PlusNet?

Answers

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,885
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Hi @keithdw
    Thanks for your post. For ISP name detection, I would like to tell you that we use GEOIP2 City Database API by MaxMind. And they update their database every week. If the Fing App shows a different ISP name rather than what you use, It is because the same name is picked up GEOIP2 City Database. The ISP name is identified based on the public IP address by Fing App and then it is matched against the GEOIP2 City Database API. 
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!