Incorrect or Empty Vendor Name

Spamoni4 Member Posts: 5
First Comment
I have a Pixel4 and the FingBox is showing No Vendor when it should say Google.  How can I get this corrected?


  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    Hi @Spamoni4

    The Fing App discovery will identify devices on a best effort basis, based on the information made available by the device, e.g. the MAC address. There are numerous reasons why the device might not be recognized correctly e.g. 

    - The DHCP server is not refreshing when speaking to your Fingbox. 

    - Limited information being offered by specific devices. 

    I would advise inserting as many details that you can about the device to help improve the engine for all Fing users. 

    This will assist with improved device identification in the future. 

     Can you run the scan again and see if the Vendor name is recognized or not?

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • DavidF
    DavidF Member Posts: 34
    10 Comments 5 Answers First Anniversary 5 Agrees
    Also note that the Pixel 4, which I have, uses a randomized MAC address for wifi. See here for details. It looks like the MAC address is randomized upon joining a network, so once you pin it down, you should be good until you factory reset the phone then the MAC address for your home wifi will change again. Even knowing this, it gets me every time.