Why does my arris router show up as blocked? I can’t see how to unblock it.

Why does my arris router show up as blocked? I can’t see how to unblock it.

Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 2,889
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    Hi @John_Daniel_Paxton , so I'm understanding, in the Fingapp when you click on the device and then look at "manage this device" section on the UI.  Is the block device icon red?  If you click on that nothing happens?  Normally that how you unblock a blocked device.  If you want feel free to include a screenshot.
    Thats Daphnee, she's a good dog...
    Ciaran
  • Ciaran
    Ciaran Administrator Posts: 1,180
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    admin
    @Marc thats great, thanks. @John_Daniel_Paxton see the following article from our Knowledge Base that may also be of help https://help.fing.com/knowledge-base/device-blocking/. If there is still anything that you are unsure about, dont hesitate to ask (and yes, screenshots are always very useful) Thanks
    Ciaran (Admin at Fing)