Wifi Performance - not working

Jus1 Member Posts: 1
edited December 6, 2019 in Devices & Security #1

WiFi performance test will not work

Best Answer

  • pwmeek
    pwmeek Member, Beta Tester Posts: 139
    100 Comments 100 Likes Second Anniversary 5 Answers
    edited December 5, 2019 #2 Accepted Answer
    I happened to be browsing recent topics and had a look at yours. If you want answers, you really need to include your question in the topic title. A simple "Why?" won't usually catch the eye of someone who can answer. 

    I think the answer can be found in the image you supplied: "Not in WiFi. You must connect this device to a WiFi that can connect to Fingbox." Your Fingbox needs to be connected via Ethernet to a network that has WiFi, and your device (smartphone or tablet) running the Fing App must be connected via Wifi to that same network. According to the image, your device is connected to a WiFi network named "cricket". Evidently your Fingbox is not connected to this same network.
    Bon Vivant and Raconteur


  • vulcansheart
    vulcansheart Member, Beta Tester Posts: 117
    100 Comments 25 Awesomes 5 Answers 25 Likes
    @pwmeek Is right on both accounts (except Cricket is the mobile carrier, not the SSID) - please be more descriptive in your title so it grabs the attention of the right people. Also, during the WiFi speed test, your device needs to communicate with your Fingbox. If it can't make that connection, the test will fail. Is there anything that could be blocking it? Are you on a 'guest' network by chance?
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  • Ciaran
    Ciaran Administrator Posts: 1,180
    1000 Comments 250 Likes 50 Answers 100 Awesomes
    Thank you @pwmeek & @vulcansheart , I have now modified the title @Jus1 , thank you for the post

    Ciaran (Admin at Fing)