New to this app

mini67mini67 Member Posts: 1

Hey All. How do I know who’s device is who’s on the app? Only mine is named automatically but the rest all say generic

Answers

  • VioletChepilVioletChepil London, UKMember Posts: 2,474 admin
    Hi @mini67
    We have significant issues with MAC address identification on iOS11+. Are you using iOS11?
    https://help.fing.com/knowledge-base/cant-fing-see-mac-addresses-ios-11/
    To get better device identification, you can use Fing Desktop. Do you have a PC with access to Windows or macOS?
    If so, I could enable you to beta test this new product which significantly improves device recognition. 
    Just let me know!
    Cheers,
    Violet

    Community Manager at Fing

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