CLOSED: What do you think of the Fing community categories?

VioletChepil
VioletChepil London, UKMember Posts: 2,471
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edited August 29, 2019 in Community Updates #1

THIS THREAD WAS PART OF THE FING COMMUNITY FOUNDERS BADGE AND IS NOW CLOSED TO NEW COMMENTS.

THE COMMUNITY FOUNDERS BADGE IS NOW CLOSED, AND ALL REMAINING BADGES WILL BE PROCESSED.

This thread is now closed to new comments. If you are wondering where your badge is - or need any help please DM me here: https://community.fing.com/profile/VioletChepil

Thanks for joining the Fing community.

To start the community, we've developed some categories to help organize questions. The categories we have are related to our products and the broader topics of devices, troubleshooting, smart home and security.

These are the categories we've got live on the community so far.

  • Fing App
  • Fingbox
  • Announcements
  • Welcome & Community Feedback
  • Connectivity
  • Devices & Security
  • General Discussion and Off-Topic

What do you think of the categories we've developed?

Anything missing? Anything we should add?

Let me know your feedback in the comments below.

Community Manager at Fing

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Comments

  • Jack
    Jack Member Posts: 54
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    Yes I agree it would be useful to see at a glance the new features as they are added and if any issues are resolved!
    VioletChepilMrbob54StefanSKGeorgeChiesa
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    Good point! @Jack or @Ajax thanks for the feedback. I was planning to add Release notes here: https://community.fing.com/categories/announcements I'm going to clarify the category description for that one :) Thanks a lot

    Community Manager at Fing

  • Lee_Bo
    Lee_Bo Member Posts: 272
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    Looks good to me.  If I think of any more I'll add them here.
    VioletChepil
  • Mrbob54
    Mrbob54 Member, Beta Tester Posts: 5
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    I like the categories but agree about adding one for version updates.

    VioletChepilStefanSK
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    Thanks @Mrbob54 I've added release notes into the description for this category over here! https://community.fing.com/categories/announcements 
    Announcements & Company News
    Fing App, Fingbox and company announcements. Release notes and general company updates.

    Community Manager at Fing

    Mrbob54
  • KayJay
    KayJay Member, Beta Tester Posts: 38
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    Haha! I’m too late to the discussion. I was going to agree with @Jack and @Ajax regarding release notes.

    Thanks @VioletChepil

    VioletChepilGidster
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    Oh @KayJay it's never too late. I've implemented that change, but also great to always get more thoughts from people to see demand for things too! 

    Community Manager at Fing

    KayJay
  • sschmal
    sschmal Member Posts: 6
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    Great community start and thank you so much for setting it up, I would defiantly like to see a topic for release notes. Thanks 
    VioletChepil
  • Jxck
    Jxck Member Posts: 3
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    Looks pretty good to me, maybe a category for sharing people's setup/network of devices?

    VioletChepilgfondeur
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    @sschmal thanks a lot! Yes I modified the announcement category so we'll add in there for now. I guess trying to not spread over too many categories and seeing what the biggest posting trends are from the community. 
    @Jxck I absolutely LOVE this idea. For now, could we put in "Devices and Security" category and tag #homenetworksetup - then we could see how many we get. Do you have an example of yours you could post there? You could start a thread "Home Network Set-up" and I could help you on it. Then we could ask people to submit them there. I'm curious to see an example of this one. 
    https://community.fing.com/categories/devices 

    Community Manager at Fing

  • Lee
    Lee Member, Beta Tester Posts: 22
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    Other than the updates, I cannot think of anything else at the moment that needs to be added.
    VioletChepil
  • JeffS0514
    JeffS0514 New Port Richey FL USAMember, Beta Tester Posts: 3
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    How about adding a category dedicated to Education?
    VioletChepilUnixGurugfondeur
  • RichCreedy
    RichCreedy Member, Beta Tester Posts: 38
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    version release notes could be useful
    I've not checked everywhere yet, but a requested features Category might also be useful, and easier to track.
    VioletChepil
  • dTrick
    dTrick Member, Beta Tester Posts: 5
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    Would this be a good place to report potential bugs/defects in the app or Fingbox?
    VioletChepil
  • Intecpsp
    Intecpsp Member Posts: 3
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    edited August 2, 2019 #17

    Would IoT fall under 'Devices & Security'?

    VioletChepil
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    @Intecpsp yes it would, but I think I can clarify that better in the category description. Actually, when we see trends in categories we can pull them out and make categories/sub-categories based off what members are posting about!! 

    Community Manager at Fing

    Intecpsp
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    @JeffS1427 this is a good idea and definitely we want people to get access to educational resources here on community. I'm going to discuss with the team here. In the meantime, just post educational pieces under respective categories. (i.e. education/tutorials/reviews about devices under devices/security). In the beginning we wanted the structure to be a bit more opened and then use the posts to identify trends and pull out categories/sub-categories from those areas! 

    Community Manager at Fing

    JEspo
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    Hey @dTrick good point. Yes for Fing App bugs and feature requests post here: https://community.fing.com/categories/fing-app For Fingbox bugs and feature requests post here: https://community.fing.com/categories/fingbox

    Community Manager at Fing

  • Krejar
    Krejar Member Posts: 9
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    I think themes like a dark or a not so light mode would be nice. I have all my PCs using dark mode themes and when I go to a website as bright as this one, my eyes bleed :smile:
    VioletChepilHronosSteen_dB
  • FingLover
    FingLover Member Posts: 7
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    @VioletChepil - maybe add some geographically based categories. Not countries, maybe continents but why not countries even. It would give people ability to discuss things locally... As every area has its specifics.

    It's just 1 of the ideas. I'll publish more.

    Regards


    VioletChepilJEspoAng
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    @Krejar thanks for the feedback. We know a lot of Fing app users like dark mode. This could be something to consider for the future once we grow.

    Community Manager at Fing

    Ang
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    FingLover said:

    @VioletChepil - maybe add some geographically based categories. Not countries, maybe continents but why not countries even. It would give people ability to discuss things locally... As every area has its specifics.

    It's just 1 of the ideas. I'll publish more.

    Regards


    Good idea!
    We have started doing this in the ISP categories: so users can discuss local ISPs and outages.
    Check it out here:
    https://community.fing.com/categories/isp 

    Community Manager at Fing

    Steen_dB
  • fedeb000
    fedeb000 Member, Beta Tester Posts: 7
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    Maybe you can add sub-topics in FingBox Category like: Bugs, Request, Release Notes, Help, etc
    VioletChepilUsagiNZ
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    This would be very good @fedeb000. I think once we get a few in each we can start to separate them out. This is definitely the direction we should move. 

    Community Manager at Fing

    fedeb000
  • hernan
    hernan Member Posts: 2
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    Looks good. I’d create a category or subcategory specifically for Privacy.

  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    hernan said:

    Looks good. I’d create a category or subcategory specifically for Privacy.

    Thanks for the feedback! Do you mean in related to general privacy? Any elaboration on what the topic would cover would be super helpful.

    For now, any privacy questions we could put in General Discussion or Devices & Security, and then if we see a big trend in privacy questions we could pull them out into a sub-category or new category too. 
    General Discussion: https://community.fing.com/categories/general-discussion 
    Devices & Security: https://community.fing.com/categories/devices 

    Community Manager at Fing

  • Organic
    Organic Member Posts: 4
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    edited August 5, 2019 #29

    It might be a limitation - but I’d like to see the Fing Topics appear at the top, rather than underneath. I’m guessing the headings may be sorted alphabetically though?

    It might be better to collect all suggestions into one forum as well, so each can be seen clearly with a response.

    VioletChepil
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    @Organic thanks a lot for the feedback. The placement of the Fing/Fingbox below was a conscious choice I guess since we want the community to cover so much more than just our own products. I guess this is why we moved the other categories above, since a lot of the questions would organically be about Fing App/Fingbox. But really, we want the community to be for all network/device troubleshooting too. I think people are naturally going to post about Fing App/Fingbox. What do you think?

    I'd suggest posting up any specific ideas for community improvement over here for now in "Welcome and Community feedback"
    https://community.fing.com/categories/welcome 
    I do agree though, perhaps we'll need to branch out further from this thread. As it is getting a lot of great feedback too! 

    Community Manager at Fing

  • Jbaksh
    Jbaksh Member Posts: 5
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    The community looks great. I have a few suggestions. Can there be an option to put the comment box at the top of the discussion instead of having to scroll all the way down. And also a filter that puts the recent posts first and the older ones at the bottom.

    VioletChepilUnixGurugroutsOoronCrowgrandfathermikhai
This discussion has been closed.