Need help accessing Fing Desktop Beta? Send @ciaran a DM

VioletChepil · November 28

Hello all,
Some of you are having problems access the Fing Desktop Beta. I'm sorry about this! We're getting people on as quickly as possible. Our team is based in the UK.

Please send me a DM about this to @Ciaran and we'll get you sorted as soon as we can.
https://community.fing.com/profile/ciaran
I'm sorry about this, there are a few reasons this may have happened:

you may have unsubscribed from our mailing list
your community account was not created in advance (and we could not adjust your permissions to give you access to the closed beta group)
you are in the last group we'll let on (due to keeping things manageable)

We're learning too through this experience and can definitely improve this process for future beta's.
Thanks for your patience! We'll help each of you as soon as we can.
Cheers,
Violet

keithatpda · November 28

hmmm looks perfect to me.
on Win10 and Chrome, and latest Firefox.
Note, firefox now blocks social network tracking by default, popped a warning message that fingcom tracking blocked.

dolphin8 · November 29

Please send me a download link. Thanks.

VioletChepil · November 29

Hello everyone - I've just processed all of you needing help over the night. If you can now try again!

Darkostica · November 29

I missed the original email telling me to register. When I click the download links in the email I received, it says I don't have permissions. Have I missed the window?

VioletChepil · November 29

@Darkostica I've just sorted your profile. You should be able to access now! Let me know

Darkostica · November 29

@VioletChepil Working now, thank you!

pk_ · November 30

Hi @VioletChepil I am seeing the same permissions message as Darkostica. Please help.

dj__jg · November 30

Hey @VioletChepil, I too am getting the same permissions message, would love a fix, thanks!

kmustapa · November 30

Hey @VioletChepil, I am getting the "Permission Problem" message. Would appreciate your help. Thanks.

northpole49 · November 30

Hey @VioletChepil, I too am getting the same permissions message, would love a fix, thanks!

pinkertinz · November 30

@VioletChepil
I have a permission issue when trying to download find desktop

arfrie22 · November 30

I did not get a link to the beta. I would appreciate your help, thanks in advance!

VioletChepil · December 1

hi all! I've checked and updated your permissions (Those that DM'd me and also on this thread). You can try again the link I've sent you! @arfrie22 @pinkertinz @northpole49 @kmustapa @dj__jg @pk_ @Darkostica

Jazz · December 3

I can[t access the beta

petertgreen · December 3

I got the email to access but when I try it is saying I do not have permission.

Ciaran · December 3

Hi All, I have just gone through my Direct Messages and responded to anybody that has reached out. To confirm, we are releasing groups of Beta testers in waves. So if do not yet have access, dont worry, there is still time. If you have any concerns, please send me a direct message. Thanks all

dggom · December 3

I assume most of the people are asking the same thing I need: Where is the download for the desktop app?

in my case is windows 10..

AMLFitzgerald · December 4

Hello, also receiving the 'Do not have permission' error.

Ciaran · December 4

Hi all, just a reminder, please send me a private DM

thefunkygibbon · December 5

Hi Ciran, I'm really needing to speedtest between my windows PC and my fingbox right now, any chance I could be sent details on how to download please today? (sent PM yesterday). sorry for the impatience but i'm having some major issues with my network and need to troubleshoot.

Ciaran · December 5

@thefunkygibbon I have private messaged you Beta instructions. thanks

jeffjones33 · December 5

I can't access the fing desktop beta. I'm getting this message

Permission Problem

You don't have permission to do that.

Ciaran · December 5

Please DM me and I can assist

Mike4920 · December 6

How do we get into the Beta program - if we don't do Twitter ?
Thanks - MikeT

thefunkygibbon · December 6

Thanks Ciaran, for some reason I could already download and run the app fine before you gave me access (found a post on here from Violet with the links on. very odd.

Ciaran · December 6

@Mike4920 you dont need Twitter at all? Please direct message me (using the 'envelope' icon in the top right hand corner of the Fing Community Display) type @Ciaran and request access.