Fingbox no longer powers

MrHGH
MrHGH Member Posts: 1
Photogenic

My Fing box no longer working.  I noticed in the last few times that I plugged the power cord was not powering on intermittently times. Therefore I removed the blue cover, unplugged the micro USB power port and plugged back in and the metal portion of the port went inside the box and no longer able to plug or power the Fing box. I will like to be fixed or replaced.

VioletChepil

Answers

  • kltaylor
    kltaylor Member, Beta Tester Posts: 1,231
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    Hih @MrHGH, welcome to our community.
    I'm sorry to hear about the issues that you're experiencing with your Fingbox.  
    You will need to discuss your issue with a Fing representative, though.  I know that one of them will take a look at this and assist you with that.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    Hi @MrHGH
    Sorry to hear about your issues and I can help you.
    Are you able to try using a different power cable?

    Community Manager at Fing

  • PaulSheldon1966
    PaulSheldon1966 Member, Beta Tester Posts: 1
    First Comment Photogenic
    I have the exact same problem, solved by using the other USB socket with a convertor on it. No tideal as it should no break so easily but still l working :-) 
    VioletChepil
  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    Let us know @MrHGH and we can go from there!
    Thanks @PaulSheldon1966 for the tips!

    Community Manager at Fing