Missing people and pause
Answers
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Hi @PattiRose
Welcome !
Do you have a Fingbox? Fing App requires Fingbox to pause and block devices!
Let me know and we can go from there.
Cheers,
VioletCommunity Manager at Fing
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If you do have a Fingbox, and do not see the option to block devices, you could be logged into the wrong account.
To create pause schedules, you need to first assign devices to a user and then create schedules.
More details are available here!
https://help.fing.com/knowledge-base/internet-pause/
Community Manager at Fing
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Hi @PattiRose
Welcome and I hope to help you.
Can you send a screenshot of what you are seeing?
You need to add the personal devices to each of your children's profiles.
You first need to set-up users and then you can pause them.
Here is more about the pause feature: https://help.fing.com/knowledge-base/internet-pause/
Can you send over a screenshot of your PEOPLE tab?
Are you seeing the PEOPLE tab?
Let me know!
Cheers,
VioletCommunity Manager at Fing
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The user and all related content has been deleted.0
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Hi My username is [email protected] and the Fing password is (NEVER INCLUDE A PASSWORD)
I would like to be the sole user. Currently [email protected] is on my account. I would like to take his off my account and to add mine. I need to be able to pause the internet on the devices on my home. Thank you. Patti
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The user and all related content has been deleted.0
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Hi, I also have this problem. I definitely have a Fingbox connected - it is recognised from with the Fingbox app. Please help!0
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Hello, I have a Fingbox V1 and I am missing all the above functionality. I definitely have a Fingbox attached - it is recognised from within the Fingbox app and within my Account with Fing (i.e you have 1 Fingbox connected to this account. Please advise.0
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PaulRacket said:Hi, I also have this problem. I definitely have a Fingbox connected - it is recognised from with the Fingbox app. Please help!Robin (Admin at Fing)
Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!0 -
Sure, please see attached. As you can see from the second image, there is a Fingbox on the network.0
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@PaulRacket
You are looking for Fingbox features on Fing desktop. Fing Desktop is a completely separate product from the Fingbox. From a technical standpoint, in comparison to other Fing products, it can be considered:Fing Mobile < Fing Desktop < Fing Box.
To access Fingbox features, you need a mobile device on which you can run Fing app.
Robin (Admin at Fing)
Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!0 -
Hi, thanks for your reply. It is not available from the mobile app either0
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PaulRacket said:Hi, thanks for your reply. It is not available from the mobile app eitherRobin (Admin at Fing)
Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!0
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