Suddenly my FingBox(es) has lost connectivitiy and can't connect.
Answers
-
hi @ah2932
We've got no reports or updates about servers down. Does this issue still persist today? If you have tried two Fingbox and are having the same issue, it could be a local network issue.
Is the Fingbox LED in any color state?
Have you also tried resetting the box?
Has your router or access point changed?
Let me know any other information you have.
Community Manager at Fing
0 -
All, thanks for assisting, but I'm still not back online. Both boxes whether the older one or the brand new one, have a slow pulsating orange light. The reset button doesn't seem to do anything and I've power-cycled for longer than a minute. My router has not changed and I set all the necessary ports to be open as: "80, 443, 4443, 5671. In addition, the ports needed for the Internet Speed Test, provided by M-Lab include 3001, 3002, 3003"
Thanks, A.0 -
The user and all related content has been deleted.0
Categories
- 5.4K All Categories
- 2.7K Ask about Connected Technology
- How To...
- 998 Devices & Security
- 1.5K Network Troubleshooting & Connectivity
- 111 General Discussion, Weird & Wonderful
- 39 Network Infrastructure
- 5.1K Ask about Fing
- 529 Fing Account Change Request
- 1.1K Fing Desktop
- 1.2K Fing App
- 1.6K Fingbox
- 480 Announcements, Beta Testing & Release Notes
- 151 Community Updates
- 22 Getting started
- 12 Community User Guides