Internet mobile speed test -5

MDavide
MDavide Member Posts: 53
Second Anniversary 25 Likes 10 Comments First Answer
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in Beta Testing - Internet Speed Test #1

Hi @VioletChepil

the mobile speed test is from Fingbox speed tests, my Fingbox is a very first kick starter model.

The issue Is impacting both manual and automatic speed tests.

my fingbox is located in Italy -east side around Milano.

In case you might need to access to my account to explore something from your side don’t hesitate to PM me.

ciao.

Davide

Best Answers

  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    #2 Answer ✓
    Thank you @MDavide
    I can now open a support ticket from this thread and they will request a few more details for the troubleshooting and investigation.
    Thank you for your help!
    Cheers,
    Violet

    Community Manager at Fing

  • VioletChepil
    VioletChepil London, UKMember Posts: 2,471
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    #3 Answer ✓
    Thanks @MDavide I believe a beta firmware was sent to all those that reported in the beta testing. If all is well, they will deploy this week to all Fingboxes in the firmware. Thanks a lot for following up. 

    Community Manager at Fing

    MDavide

Answers

  • MDavide
    MDavide Member Posts: 53
    Second Anniversary 25 Likes 10 Comments First Answer
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    #4

    Well, I am not sure whether it has been reported somewhere else but it looks like this issue has been fixed yesterday. I also have a new firmware 1.14.14.

    thank you for the hard work.

    Davide

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